Join Our Team

We are hiring a Medical Coordinator! We’re looking for a communicative, approachable, and detail-oriented team member to support incoming medical groups and the Healthcare Program in San Lucas Tolimán, Guatemala.

ABOUT FRIENDS OF SAN LUCAS AND THE SAN LUCAS MISSION

Friends of San Lucas (FOSL) is a nonprofit organization dedicated to generating support for the Mission in San Lucas Tolimán, Guatemala. Local leadership is at the center of our work and we support community-led solutions to community-identified challenges. Managed by over 100 Guatemalan staff, the San Lucas Mission (SLM) was founded in 1963 and has grown to support over 25,000 community members annually across seven program areas, including: education, healthcare, construction, direct trade coffee, charity with dignity, a women’s center, and a Visitor Program. FOSL is an ecumenical organization that invites people of religious and secular backgrounds to participate.

ABOUT THE ROLE

The Medical Coordinator position is a full-time role based in the community of San Lucas Tolimán, Guatemala. While the San Lucas Mission has a strong Healthcare program, many living in rural areas do not have easy access to the care they need. To supplement programming already in place, visiting medical groups from the United States provide additional support in partnership with hospital staff and the Health Promoter program. The Medical Coordinator plays an integral role in supporting on-site logistics, coordinating pre-trip requirements, and connecting visiting medical teams with local community members and healthcare professionals. A critical aspect of this position is understanding the needs and cultural norms of the community and helping transmit those to visiting professionals. Many visitors and community members come from a strong faith background and this role regularly interfaces with a variety of Christian traditions. Work is primarily performed in the community and at the hospital, but approximately 30-50% of tasks will be in a traditional office setting. The minimum commitment for this position is 6 months, with a 60 day trial/review period, and it reports to the Director of the Visitor Program (based in the U.S.).

RESPONSIBILITIES

Support pre-trip communications and logistics for visiting medical groups

  • Collaborate with FOSL and SLM staff to manage the Visitor Program calendar, track required paperwork, and ensure groups have the necessary documentation and permissions needed to meet Guatemalan Customs and Ministry of Health requirements (if they plan to bring medication and/or equipment).
  • Communicate regularly with Guatemalan healthcare leaders and members of the Healthcare Committee to maintain awareness of program activities/needs.
  • Participate in pre-trip meetings with team leaders to communicate plans, manage expectations, and answer questions; provide timely follow up via email, as needed.
  • Support the implementation of an online pre-trip orientation.

Provide on-site coordination between visiting medical groups and San Lucas health professionals for clinics and consultations in San Lucas and surrounding communities.

  • Serve as a resource for medical groups both in and out of clinic/surgical hours.
  • Assist with interpretation between Spanish and English; connect groups with translators to ensure adequate local interpretation support for rural clinics and consultations; model respectful interactions with community members.
  • Assist with the organization of health talks/workshops and other teaching opportunities for visiting doctors and local health promoters.
  • Provide an onsite medical orientation for visiting groups upon arrival in San Lucas, including a lesson on the Electronic Medical Record (EMR) application.
  • Share meals and build relationships with visitors; offer support in case of emergency.

Provide additional support to the Healthcare and other Mission programs

  • Interpret between Spanish and English at monthly Healthcare Committee, surgical subcommittee, and tele-health meetings; this role may also be asked to interpret for other committee and/or staff meetings outside of the Healthcare program based on FOSL needs.
  • Coordinate Zoom and calendar details for meetings, as needed.
  • As a team member of the Visitor Program, there may be times where this role supports non-medical, community groups through giving tours, interpreting educational/cultural activities, and filling in for the Visitor Program Coordinator.
  • Represent the Mission through sharing its history, answering questions, and correcting misrepresentations; support events, projects, communications requests, and reporting needs; perform other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

Required

  • Spanish and English proficiency.
  • Exemplary organization, communication, and interpersonal skills.
  • Ability to work independently and as a part of a team; experience working with diverse populations.

Preferred

  • Experience as an interpreter.
  • Interest in or experience working in the medical or healthcare field.
  • Past experience volunteering with the San Lucas Mission or living internationally.

COMPENSATION

The Medical Coordinator will receive a stipend of $1,000 per month. Additionally, meals, transportation, and airline travel to and from San Lucas for the position, as well as accommodation in a privately rented home; this is shared with other Long-Term Volunteers and the Visitor Program Coordinator. Bonuses are offered on renewal of contract.

APPLICATION AND PREFERRED START DATE

Tentative start date would be the first week of January 2023. To apply, email a cover letter and resume to ellen.mathiowetz@sanlucasmission.org.

APPLICATION AND PREFERRED START DATE

Tentative start date would be the first week of January 2023. To apply, email a cover letter and resume to ellen.mathiowetz@sanlucasmission.org.